Frequently asked questions

FLEX Pro is a marketplace connecting dance studios with performers, choreographers, creatives and specialist teachers available for workshops, masterclasses and other studio opportunities.

Browse profiles, explore professional credits, compare teaching styles and send an enquiry directly through FLEX.

Not yet. FLEX Pro launches as an enquiry service.

Choose a Pro, share your dates and tell them what you have in mind. They will respond to discuss availability, fees and the next steps.

FLEX does not currently handle deposits, contracts, travel arrangements or confirmed bookings.

Nothing.

Searching the marketplace, exploring profiles and sending enquiries are free for studios. Pros pay a subscription to publish and maintain their profiles.

FLEX Pros are not formally vetted, employed or represented by FLEX.

However, every profile receives a human review before publication. Our team has professional performance and teaching experience, so we check that profiles are complete, relevant, credible and presented honestly.

We may request changes or evidence, refuse publication, or remove a profile that appears misleading, inappropriate or below our platform standards.

This initial review is not a substitute for your studio’s own safeguarding and recruitment checks.

FLEX Reviewed is our higher level of profile verification.

It means a member of the FLEX team has completed additional checks on the Pro’s identity and key profile information. The Pro has also completed at least one booking connected through FLEX and received feedback from a verified studio.

A Pro without the badge may simply be new to FLEX, have no completed FLEX bookings yet or still be waiting for additional information to be checked. It does not automatically mean they are less experienced or unsuitable.

FLEX Reviewed provides stronger evidence that the person is genuine, professionally active and accurately represented. It is not a guarantee of teaching quality or suitability for every studio.

No. Unless something is specifically marked as verified, the information has been supplied by the Pro.

Pros are responsible for accurately representing their identity, credits, experience, qualifications, DBS status and insurance. FLEX may request evidence and investigate concerns, but studios should always complete their own checks before confirming a booking.

The checks required will depend on your organisation, students and safeguarding policies.

They may include:

• Identity
• References
• Professional credits
• Teaching experience
• DBS status
• Public liability insurance
• Qualifications
• Safeguarding training
• Right to work
• Music and choreography permissions
• Travel and accommodation requirements

Only verified studios connected to a FLEX enquiry and confirmed session can leave a verified review.

Studios can share feedback on teaching, communication, professionalism, preparation, student engagement and their overall experience.

Pros without reviews are shown as New to FLEX. Once a Pro has enough verified feedback, their average rating and reviews will appear on their profile.

Your enquiry is sent to the Pro and logged securely by FLEX so we can monitor delivery, prevent misuse and provide support if something goes wrong.

Personal contact details are protected from public display, and anti-spam controls are used across the platform.

The studio and Pro agree fees, payment terms, contracts, cancellation arrangements, travel and accommodation directly.

FLEX provides the introduction and enquiry service but is not currently a party to the final agreement.

We recommend putting every agreement in writing before confirming the session.

Not automatically.

A professional credit shows that the Pro worked on or appeared in a production. It does not necessarily give them permission to reproduce protected choreography, scripts, branding or other production material.

Studios and Pros are responsible for securing any music, choreography and performance permissions required for a workshop.

Use the Report this profile option or contact the FLEX team.

We may request supporting information, speak to the studio or Pro, investigate the concern and take action under our platform standards.

For urgent safeguarding concerns, follow your organisation’s safeguarding procedure and contact the appropriate authorities where necessary.

Anyone with relevant performance, creative, specialist or teaching experience can create and submit a FLEX Pro profile.

You do not need an invitation, agent or recommendation. You do need to represent your experience honestly and have something valuable to offer a studio.

Complete your profile, add your teaching offer, upload your media and submit everything for review.

A member of the FLEX team will check that your profile is complete, relevant, credible and suitable for the marketplace. We may ask you to make changes or provide evidence before it is published.

This is an industry sense-check, not a formal audition or employment process.

No.

Every live profile receives an initial review before publication. FLEX Reviewed is an additional level of verification.

To receive the badge, FLEX must be able to complete additional checks on your identity and key profile information. You must also have completed at least one booking connected through FLEX and received feedback from a verified studio.

Your subscription allows you to publish and maintain a professional FLEX profile within the marketplace.

You can present your:

• Headshots and teaching photography
• Performance and teaching reels
• Professional credits
• Shows and productions
• Workshops and masterclasses
• Teaching styles
• FLEX DNA
• Studio ratings and reviews

Studios can discover your profile and send enquiries directly through FLEX.

No.

Your subscription gives you visibility within the FLEX marketplace, but it does not guarantee enquiries or bookings.

Your profile quality, experience, workshop offer, location, availability, communication and studio reviews can all influence whether studios choose to contact you.

FLEX gives you the place to be seen. Your reputation is built in the room.

After a confirmed session, the verified studio can leave a rating and review about its experience.

Feedback may cover your teaching, communication, professionalism, preparation and student engagement.

Fair and constructive negative reviews will not be removed simply because you disagree with them. If you believe a review is false, abusive or connected to a session that did not take place, you can report it to FLEX for investigation.

You are responsible for keeping your profile accurate and current.

This includes your:

• Identity
• Professional credits
• Teaching experience
• Qualifications
• DBS status
• Insurance
• Availability
• Media permissions
• Workshop descriptions
• Rights to choreography, music and production material

False or misleading information may result in your profile being restricted, suspended or removed.

When a studio submits an enquiry, FLEX sends it to the contact details connected to your account.

The enquiry should include the studio, proposed dates, location, student age, ability level, group size and the type of session they are interested in.

You can then respond directly to discuss availability, fees and the next steps.

Not currently.

You agree your fee, payment terms, contract, travel, accommodation and cancellation arrangements directly with the studio.

Your FLEX subscription pays for your marketplace profile and enquiry access. FLEX does not currently take payment from the studio on your behalf.

You can list genuine professional credits and explain how that experience informs your teaching.

However, appearing in a production does not automatically give you permission to reproduce its choreography, scripts, logos, branding or other protected material.

You are responsible for making sure you have the necessary rights and permissions for every workshop you advertise and deliver.

Yes.

FLEX may restrict, suspend or remove profiles that breach platform standards, contain misleading information, misuse intellectual property, receive serious or repeated complaints, or create safety concerns.

Where appropriate, we will contact you and provide an opportunity to respond or correct the issue.